US beta account support

Request account deletion

Last updated: August 13, 2026

RefriLog supports account-deletion requests for users in the US beta. Deleting a user account does not automatically delete organization-owned assets, refrigerant logs, cylinders, reports, or other records that a tenant may need to retain.

Use the authenticated app when available

If your signed-in RefriLog workspace shows an Account settings or Delete account option, use that authenticated flow. It is designed to verify the current account before a deletion request is processed.

Use the beta privacy channel as a fallback

If you cannot sign in or the account settings option is not available, email beta@refrilog.com with “Account deletion request” in the subject. Include the account email and workspace name only if needed to identify the request. The beta team may need to verify your authority before taking action.

Do not send secrets

Do not send a password, password-reset code, API key, access token, or other secret in an email or URL. A deletion request is not a request to remove organization-owned operational records; those records may require an authorized tenant-admin decision and a retention review.

This page describes the current beta request path and is not a legal certification or a promise of a particular deletion timeline. See thePrivacy Policy for the current beta privacy information.